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Snappy Commerce integración con magento.

Personalized customer service 24/7

Manage your traffic and boost your sales through the artificial intelligence assistant chosen by the best brands in the world.
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Companies around the world choose Snappy Commerce

Caracterticas Snappy

Features of
Snappy

  • Asistente de compras

    SHOPPING ASSISTANT

    Give your visitors a new way to find products. Nowadays users don't want to search for products by categories, they want to chat!

  • Reduce costos de atencion

    REDUCE 80% IN CARE COSTS

    Your visitors don't want to send an email or phone. Provides 24-hour immediate attention, and reduces up to 80% of frequently asked questions.

  • Omnichannel

    OMNICHANNEL ASSISTANT

    The AI Assistant integrates with all chat channels (web, Messenger, Instagram and WhatsApp), adapting to the needs and preferences of each customer. It allows to manage multiple channels providing a comprehensive user experience in each of them.

  • Asistente IA

    IA + HUMAN ASSISTANT

    The assistant will notify you when a user wants to speak with you or your vendors.

  • CRM integrado

    INTEGRETED CRM

    Manage the conversations escalated by the Virtual Assistant through the fully integrated ticketing system.

  • Sistema multi-agente

    MULTI-AGENT SYSTEM

    The number of agents you need to simultaneously respond to the requests of your users.

Connect your tools with Snappy

Integrate Snappy to your preferred platform (VTEX, Cloud Store, Shopify, etc.) and connect with your favorite tools.

Google Analytics
Magento
Doppler
Shopify
TiendaNube
Billow Shop
Vtex
Zendesk
Icomm
Mailchimp

80%

User satisfaction

x2

Team productivity

7%

Conversion rate

We are specialists par excellence in the following areas

Home & Deco
Moda & Fashion
Deportes
Juguetes
Multitienda
Electro & Hogar
Beauty & Health
Mascotas
Bebidas
Instrumentos Musicales
Libros & Libreria
¡Muchas más!

Customer Journey

Snappy Commerce helps your customers through all stages of the buying process.

Improving the conversion rate and providing constant attention.


Pre-order

The AI Assistant offers help to the user through a first approach, and also sends customised promotions via WhatsApp.

Buy

The AI Assistant supports the user in finding products and promotions. The user completes his shopping cart without the need to leave the chat, and executes the order.

Post-order

The user receives real-time order status tracking from the AI Assistant and post-order assistance. Later, the user returns to purchase through the Assistant.

Ecomsur
Cristian Romero

We have managed to serve 90% of clients through the Virtual Assistant. Without a doubt Snappy is a great contribution to our CX area.

Head of CX of Ecomsur
Almacenes si
Franco Daccach

Snappy is ideal for any company that wants to sell more.

Gerente E-Commerce Almacenes si (Colombia)
Kevingston
Florencia Sterman & Daiana Tessoree

Thanks to Snappy we can extend our hours of attention 24/7 and ensure a response to the requirements of our clients in just seconds.

E-Commerce KEVINGSTON

We help you increase the sales of your business

Free trial for 30 days without credit card.