Companies around the world choose Snappy Commerce
SNAPPY FEATURES
SHOPPING ASSISTANT
Increase your online sales by up to 300% and centralize all your conversations, through the first Conversational CRM for Ecommerce. Meet the omnichannel Chatbot chosen by the best brands in the world.
REDUCES CARE COSTS
Your visitors don't want to send an email or call on the phone. Provides immediate attention 24 hours a day, and reduces up to 80% of frequently asked questions.
OMNICHANNEL ASSISTANT
The AI Assistant is integrated into all chat channels (web, Messenger, Instagram and WhatsApp), adapting to the needs and preferences of each client. It allows you to manage multiple channels, providing a comprehensive user experience in each of them.
AI + HUMAN ASSISTANT
The assistant will notify you when a user wants to talk to you or your sellers or you can join conversations in real time and take control whenever you want.
INTEGRATED CRM
Manage conversations escalated by the Virtual Assistant through the fully integrated ticket holder.
MULTI-AGENT SYSTEM
The number of agents you need to simultaneously respond to your users' requests.
Connect Your Tools with Snappy
Integrate Snappy with your preferred platform (VTEX, Tienda Nube, Shopify, etc.) and connect with your favorite tools.
80%
x2
7%
User satisfaction
Team Productivity
Conversion rate
We are specialists par excellence
in the following areas:
HOME & DECO
MULTI-STORE
DRINKS
FASHION
ELECTRICAL & HOME
MUSICAL INSTRUMENTS
SPORTS
BEAUTY & HEALTH
BOOKS & BOOKSTORE
TOYS
PETS
MANY MORE!
Customer Journey
Snappy Commerce accompanies your customers through all stages of the purchasing process.
Improving the conversion rate and providing constant attention.
AI Assistant offers you help
to the user through a first approach, and also sends personalized promotions
by Whatsapp.
AI Assistant provides support
to the user to find products and promotions.
The user completes their cart
shopping without the need
leaving the chat, and execute
the purchase.
The user receives a follow-up
the status of your order in real time by the IA Assistant and post-purchase assistance. Later, the user purchases again through the Assistant.
Testimonios
Conocé que dicen nuestros clientes sobre nuestros productos