Companies around the world choose Snappy Commerce
Features of Snappy
SHOPPING ASSISTANT
Give your visitors a new way to find products. Nowadays users don't want to search for products by categories, they want to chat!
REDUCE 80% IN CARE COSTS
Your visitors don't want to send an email or phone. Provides 24-hour immediate attention, and reduces up to 80% of frequently asked questions.
OMNICHANNEL ASSISTANT
The AI Assistant integrates with all chat channels (web, Messenger, Instagram and WhatsApp), adapting to the needs and preferences of each customer. It allows to manage multiple channels providing a comprehensive user experience in each of them.
IA + HUMAN ASSISTANT
The assistant will notify you when a user wants to speak with you or your vendors.
INTEGRETED CRM
Manage the conversations escalated by the Virtual Assistant through the fully integrated ticketing system.
MULTI-AGENT SYSTEM
The number of agents you need to simultaneously respond to the requests of your users.
Connect your tools with Snappy
Integrate Snappy to your preferred platform (VTEX, Cloud Store, Shopify, etc.) and connect with your favorite tools.
80%
User satisfaction
x2
Team productivity
7%
Conversion rate
We are specialists par excellence in the following areas
Home & Deco
Moda & Fashion
Deportes
Juguetes
Multitienda
Electro & Hogar
Beauty & Health
Mascotas
Bebidas
Instrumentos Musicales
Libros & Libreria
¡Muchas más!
Customer Journey
Snappy Commerce helps your customers through all stages of the buying process.
Improving the conversion rate and providing constant attention.
Pre-order
The AI Assistant offers help to the user through a first approach, and also sends customised promotions via WhatsApp.
Buy
The AI Assistant supports the user in finding products and promotions. The user completes his shopping cart without the need to leave the chat, and executes the order.
Post-order
The user receives real-time order status tracking from the AI Assistant and post-order assistance. Later, the user returns to purchase through the Assistant.
Cristian Romero
Head of CX of Ecomsur
Franco Daccach
Gerente E-Commerce Almacenes si (Colombia)
Florencia Sterman & Daiana Tessoree
E-Commerce KEVINGSTON
We help you increase the sales of your business
Free trial for 30 days without credit card.
