Personalized customer service 24/7
Companies around the world choose Snappy Commerce
Features of Snappy
Give your visitors a new way to find products. Nowadays users don't want to search for products by categories, they want to chat!
REDUCE 80% IN CARE COSTS
Your visitors don't want to send an email or phone. Provides 24-hour immediate attention, and reduces up to 80% of frequently asked questions.
The AI Assistant integrates with all chat channels (web, Messenger, Instagram and WhatsApp), adapting to the needs and preferences of each customer. It allows to manage multiple channels providing a comprehensive user experience in each of them.
IA + HUMAN ASSISTANT
The assistant will notify you when a user wants to speak with you or your vendors.
Manage the conversations escalated by the Virtual Assistant through the fully integrated ticketing system.
The number of agents you need to simultaneously respond to the requests of your users.
Connect your tools with Snappy
Integrate Snappy to your preferred platform (VTEX, Cloud Store, Shopify, etc.) and connect with your favorite tools.
We are specialists par excellence in the following areas
Home & Deco
Moda & Fashion
Electro & Hogar
Beauty & Health
Libros & Libreria
Snappy Commerce helps your customers through all stages of the buying process.
Improving the conversion rate and providing constant attention.
The AI Assistant offers help to the user through a first approach, and also sends customised promotions via WhatsApp.
The AI Assistant supports the user in finding products and promotions. The user completes his shopping cart without the need to leave the chat, and executes the order.
The user receives real-time order status tracking from the AI Assistant and post-order assistance. Later, the user returns to purchase through the Assistant.
Head of CX of Ecomsur
Gerente E-Commerce Almacenes si (Colombia)
Florencia Sterman & Daiana Tessoree
We help you increase the sales of your business
Free trial for 30 days without credit card.